Use Case

Embed Akeneo PIM Data into Your SaaS Platform

B2B SaaS platforms that serve retailers and brands often need to consume Akeneo product data on behalf of their customers. SyncPIM provides a reliable, no-infrastructure sync layer between your customers' Akeneo instances and your platform's database.

Who uses this pattern

Merchandising tools

Platforms that help retailers manage visual merchandising need live product data from Akeneo (names, images, categories) to power their interface.

Pricing & promotions SaaS

Pricing engines need product attributes (cost, brand, family) from Akeneo to compute rules. SyncPIM provides a queryable product database.

DAM & content platforms

Digital asset management tools that link assets to products need Akeneo's product catalog synced to their own DB for search and association.

B2B portals & catalog tools

Distributor portals need enriched product data from suppliers' Akeneo instances, normalized into a common schema for multi-supplier display.

Architecture patterns for multi-tenant SaaS

Pattern A: Shared database, per-customer schema

Customer A Akeneo → SyncPIM → PostgreSQL (schema: customer_a.products)

Customer B Akeneo → SyncPIM → PostgreSQL (schema: customer_b.products)

Your SaaS reads: SELECT * FROM customer_a.products WHERE ...

Good for: small number of customers, shared infrastructure cost, simple cross-customer analytics.

Pattern B: Shared database, tenant_id column

All customers → SyncPIM → PostgreSQL (table: products)

products: { tenant_id, identifier, family, data JSONB, ... }

Your SaaS reads: SELECT * FROM products WHERE tenant_id = 'customer_a'

Good for: high customer count, standard multi-tenant SaaS pattern, row-level security (PostgreSQL RLS).

Pattern C: Per-customer database

Customer A Akeneo → SyncPIM → PostgreSQL database: syncpim_customer_a

Customer B Akeneo → SyncPIM → PostgreSQL database: syncpim_customer_b

Good for: strict data isolation requirements, enterprise customers, compliance (GDPR, data residency).

How SyncPIM fits into your platform

SyncPIM operates as an independent sync layer — you configure one export job per customer, each pointing to their Akeneo instance and your platform database. You don't host SyncPIM; it runs in our infrastructure.

  1. 1

    Onboard a new customer

    Customer provides their Akeneo URL + API credentials. You create a new SyncPIM configuration for them via the dashboard or API.

  2. 2

    Configure the destination

    Point SyncPIM to your platform's database (PostgreSQL, MongoDB, or MySQL). Choose the target schema or collection name for this customer.

  3. 3

    Schedule recurring sync

    Set the sync cadence (daily incremental + weekly full is typical). SyncPIM runs automatically — no intervention needed per customer.

  4. 4

    Query from your application

    Your SaaS reads the synced product data from your own database. No Akeneo API calls at runtime — all queries hit your database.

Why SaaS teams choose SyncPIM over direct API calls

No Akeneo rate limit pressure

SyncPIM batches all API calls during the export window. Your application reads from your own database — never the Akeneo API at query time.

Automatic product model flattening

Akeneo's 3-level hierarchy (root → sub model → variant) is automatically flattened. Every product document is self-contained — no joins needed in your application.

Data enrichment in the pipeline

Compute slugs, category paths, and canonical URLs as part of the sync. Data lands in your database already transformed for your use case.

No infrastructure to maintain

SyncPIM runs in our cloud. You don't manage workers, queues, cron jobs, or retry logic. Just configure and forget.

Discuss your architecture

Multi-tenant setups have specific requirements. Get in touch to discuss how SyncPIM fits your platform architecture.

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